As Sales Administrator, you will play a central support role to the sales function. Reporting to the Sales Manager, your responsibilities will include (but are not limited to):
Client Details
Our client is a well-established FMCG business based in Donegal, known for its high quality product range, strong supply chain, and commitment to customer service. As part of continued growth, they are seeking a Sales Administrator to support the sales team in ensuring efficient operations, excellent service to customers, and smooth coordination across departments.
Description
* Process incoming orders from customers, ensuring accuracy in product, quantity, pricing, delivery dates.
* Liaise with internal teams (warehouse, logistics, production) to ensure stock availability and on-time delivery.
* Maintain and update sales databases, CRM and order tracking systems.
* Prepare and issue sales documentation: invoices, delivery notes, order confirmations.
* Respond to customer enquiries, requests and issues in a timely, professional manner.
* Monitor sales orders & delivery schedules and follow up on delayed or outstanding orders.
* Generate regular sales reports and performance metrics for the sales team and management.
* Assist with promotional activity: tracking performance, ensuring promotional pricing is applied, reporting on effectiveness.
* Maintain pricing and contract information, ensuring all relevant documentation is up to date.
* Ensure compliance with company policies, quality standards, and regulatory requirements.
Profile
* Previous experience (1-3 years) in a similar sales support / sales administration role, ideally within FMCG or a related fast-moving consumer goods / retail sector.
* Strong organisational skills, ability to multitask and manage competing priorities.
* Excellent attention to detail, especially with numbers, documentation, and order accuracy.
* Good IT skills: competent with Microsoft Office (Excel especially), experience with CRM / order management systems.
* Strong communication skills, both written and verbal. Ability to deal with internal stakeholders and customers professionally.
* Problem-solving mindset, able to escalate issues or propose solutions.
* Reliability, strong work ethic, and a team player attitude.
Job Offer
* Competitive salary and benefits package consistent with experience.
* Permanent full-time role with opportunities for growth and development within the business.
* Exposure to a dynamic FMCG environment with a variety of tasks