Social network you want to login/join with:
Spa Operations Manager, County Mayo, Ireland
Client:
Ashford Castle (Cong, County Mayo)
Location:
County Mayo, Ireland
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
df190c7aae3e
Job Views:
4
Posted:
30.06.2025
Expiry Date:
14.08.2025
Job Description:
We are proud to announce we are recruiting for a goals-oriented and dynamic Spa Operations Manager at the Spa at Ashford Castle, Ireland's First Forbes 5-star resort. The successful candidate will support the Director of Spa and Wellness in the operational running of the Spa & Salon experience, focusing on service quality and inventory management.
Who are we?
Joining Ashford Castle means becoming part of a significant piece of Irish history and the Red Carnation Hotel Collection. This 800-year-old castle, once home to the Guinness family, is Ireland’s top hotel destination, offering exquisite interiors, cuisine, activities, and a state-of-the-art spa. Recognized as Ireland’s top hotel and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024, it provides a luxurious guest experience.
The role is operations-focused with responsibilities including:
* Ensuring exceptional guest service aligned with Forbes 5-star standards.
* Managing staff performance and development.
* Team training and development.
* Managing sales, budgets, and marketing strategies.
* Maintaining efficient communication.
Key Responsibilities:
* Providing personalized care exceeding guest expectations in line with 5-star standards.
* Conducting 1-1 meetings and appraisals with team members.
* Implementing 'little touches' to enhance guest experience.
* Ensuring professional service, staff motivation, and adherence to standards and procedures.
* Interviewing and hiring skilled employees to meet operational needs.
What's in it for you?
* Professional training and development opportunities.
* Discounted accommodation with Red Carnation Hotel Collection.
* Staff appreciation events.
* Discounts with local businesses and third-party providers.
* Subsidized accommodation (subject to availability).
* Free meals on duty.
* Dry cleaning of business attire.
* Referral bonuses.
* Two paid volunteering days annually.
* Holiday allowance up to 25 days, increasing with service.
* Recognition incentives.
* Access to Employee Assistance Programme.
Join us in this exciting opportunity! We are an equal opportunities employer. The successful candidate must be legally eligible to work in Ireland without restrictions.
#J-18808-Ljbffr