Job Title: Technical Lead for Identity and Access Management
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This role involves overseeing operational technical support teams, providing subject matter expertise in addressing complex issues with internal and external systems.
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The ideal candidate will have experience in SailPoint IdentityIQ support, architecture, design, development, configuration, testing, and integration.
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Key Responsibilities:
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* Manage/mentor team members and provide training as required.
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* Lead ongoing operational technical support teams for SailPoint.
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* Provide subject matter technical domain expertise in addressing complex production issues.
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* Work with business product owners to troubleshoot and drive solutions to operational issues.
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* Support Internal and External Audit reviews.
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Requirements:
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* Master's or Bachelor's Degree in Computer Science or engineering.
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* 7 to 10 years of experience in SailPoint IdentityIQ support, architecture, design, development, configuration, testing, and integration.
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* Excellent analytical and interpersonal skills.
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* Experience in application onboarding, provisioning, workflow customization, access review, configuring quick links, Enterprise life cycle events.
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* Strong database SQL experience in Oracle or SQL Server database environment.
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* Experience with GitHub source code repository.
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* Experience with Apache Open source Hibernate, Siteminder, Web Services and Cloud architecture.
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* Knowledge of Linux and Windows operating system.
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* Comprehensive knowledge on UNIX.
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Benefits:
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* Serve as an escalation point for IAM application support and troubleshooting.
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* Improve existing processes through solutions to recurring problems.
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* Own Root Cause Analysis and Problem Management for (IAM) Issues.
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Keyword: IdentityManagement