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Summary
From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy, and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30-hour contract.
You’ll work across different shift times, on varied tasks, and with different colleagues.
What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)
As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.
Shift Patterns
* Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
* Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented, and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues.
* Late shift: From your start time in the afternoon, you’ll make sure our customers’ experience is top class by serving them with a smile while on the tills, restocking missing items, and getting the store ready for the next day.
What You'll Do
* Interact with customers in a pleasant, friendly, and helpful manner
* Ensure stock loss controls are followed in all areas of the store
* Maintain store and external cleanliness and hygiene standards
* Follow freshness and rotation principles
* Ensure all waste is managed correctly
* Assist in the stock count process
What You'll Need
* A can-do attitude and excellent customer service skills
* The willingness to go the extra mile for our customers
* Responsibility and reliability
* Enjoy working in a fast-paced, varied environment
* A good team player
* Previous experience in a customer-facing role is preferable but not essential if you have the right attitude
What You'll Receive
We offer a competitive and transparent salary system that ensures pay equality across all positions at Lidl:
* €15.10 rising to €17.40 per hour after 3 years (additional pay outlined below)
* Unsocial hours worked (12am to 7am)
* Flexiwage allows you to split your monthly pay over the month - weekly or fortnightly options available
* 20 days holidays per annum pro-rata
* Company pension after 1 year
* Opportunities for career development
* Recognition for high performers through our Leadership Academy
* Discounts on Circle K and Private Health Insurance
* Bike to Work Scheme
* Mobile and broadband discounts with Three
* Maternity & Paternity Leave top-up, Marriage leave, Employee Assistance Programme
Yearly Pay Rates
Year 1
* Basic Rate €15.10
* €18.88 (Unsocial Hours)
* €22.65 (Overtime/Sundays)
* €30.20 (Bank Holiday)
Year 2
* Basic Rate €15.70
* €19.63 (Unsocial Hours)
* €23.55 (Overtime/Sundays)
* €31.40 (Bank Holiday)
Year 3
* Basic Rate €16.40
* €20.50 (Unsocial Hours)
* €24.60 (Overtime/Sundays)
* €32.80 (Bank Holiday)
Year 4
* Basic Rate €17.40
* €21.75 (Unsocial Hours)
* €26.10 (Overtime/Sundays)
* €34.80 (Bank Holiday)
Lidl is committed to diversity and inclusion. We ensure reasonable accommodations for applicants with particular requirements during recruitment. We value diversity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
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