Are you looking for a career move that will put you at the heart of a global financial institution?
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Senior Process Business Analyst is an intermediate‑level position focused on Anti‑Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities. This role works in close coordination with the Compliance and Control team to develop and manage a dedicated internal Know Your Client (KYC) program at Citi. The ideal candidate will possess strong data analytical skills and experience in process improvement, operating with a high degree of autonomy and exercising independent judgment.
What You’ll Do
Perform comprehensive data analysis to identify trends, patterns, and insights that inform strategic business decisions and process optimisations.
Conduct reviews of procedures and processes, identifying areas for improvement and ensuring compliance.
Undertake project management duties, including the creation of detailed project plans, conducting risk analyses, and providing weekly status updates to senior management as required.
Review submissions from junior analysts across global hubs, ensuring adherence to established procedures and quality standards.
Act as a primary point of contact for internal and external stakeholders, providing exception management reporting and Management Information System (MIS) reporting.
Operate effectively with a limited level of direct supervision, exercising independent judgement and autonomy in decision‑making.
Serve as a Subject Matter Expert (SME) for senior stakeholders and other team members, providing guidance and expertise on AML, KYC, and process‑related matters.
Appropriately assess and manage risk in business decisions, prioritising the firm’s reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgement, and transparently escalating, managing and reporting control issues.
What We’ll Need From You
Extensive relevant work experience in business analysis, process improvement or a related field within financial services, preferably within AML/KYC.
Strong data analytical skills, coupled with robust follow‑up and problem‑solving capabilities.
Proven ability to analyse existing processes, identify inefficiencies, and recommend effective solutions for quality enhancement.
Strong proficiency in creating and delivering compelling presentations using PowerPoint, with excellent verbal and written communication skills.
What We Can Offer You
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (€65,600.00 – €98,400.00 annually reviewed) and enjoy a host of additional benefits that support you and your family to be well, live well and save well. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Job Family Group: Operations - ServicesJob Family: Business KYCTime Type: Full timePrimary Location: DublinSalary Range: €65,600.00 – €98,400.00
Most Relevant Skills
Business Acumen
Credible Challenge
Laws and Regulations
Management Reporting
Policy and Procedure
Program Management
Referral and Escalation
Risk Controls and Monitors
Risk Identification and Assessment
Risk Remediation
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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