Job overviewIT Support Technician - North County Dublin. An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment. This is a full-time in-office role and, due to the location, the successful candidate must have access to their own transport.The roleYou\'ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:Supporting approximately 150 users via helpdesk and face-to-face assistanceManaging IT assets, onboarding/offboarding, and device setupTroubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)Assisting with deployments, upgrades, and IT projectsMaintaining compliance with IT security and company policiesOccasional out-of-hours supportSkills & ExperienceStrong interest in IT with good problem-solving skillsKnowledge of Windows OS, Active Directory, and OfficeExperience with hardware troubleshooting and support desk systemsIT certifications (CompTIA A+, ITIL) desirableExposure to Windows Server, VOIP, and warehouse devices an advantageStrong communication skills with ability to train non-IT usersOwn transport and full driving licence requiredWhat\'s On OfferCareer progression opportunitiesCompetitive salary, bonus & pension25 days annual leaveEmployee Assistance ProgramService awards & benefitsPlease note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.RequirementsLocation: Dublin, Ireland. Full-time, in-office role. Access to own transport is required.Seniority level: Entry level. Employment type: Full-time. Job function: Information Technology. Industry: IT System Training and Support.Note: This job description is based on the information provided and may be refined to align with internal standards.
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