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Your Executive Search Partner for Digital Transformation. Building teams from CXO down in AI, Data & Analytics, Cloud, Cyber Security, IoT &…
Quotacom are proud to be partnered with a world leader in IoT and data technologies for commerce, their mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.
They are revolutionising the retail industry through computer vision and AI. They believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—they can build the largest retail IoT platform in the world.
Due to their YoY growth, they’re seeking a dynamic Field Services Technical Expert to join their team as they continue to innovative and expand With already a massive customer base across Ireland, you’ll lead and maintain the installation of these complex solutions across stores - working on software/hardware migrations, software updates, electrical networks and IT systems.
Some of the areas you will be working on include:
* Managing installations in customer shops on the dedicated area:
* Carrying out technical inspections, safety plans and site monitoring
* Training staff and the IT manager
* Commissioning and validation of the IT system, high-frequency transmission (RTR and/or service provider), end-of-site validation
* On-site management of software/hardware migrations: Implementation of software upgrades for computer and radio equipment on our existing system, staff training.
* Management of installation-related documents on the CRM (Salesforce): technical inspection, safety documents, antenna plans, VABF, satisfaction survey, etc.
* Management of on-site teams (in-house and sub-contractors)
* Customer/partner relationship management: maintaining a healthy and professional relationship with all stakeholders, daily communication on project progress, user training, sales incentives on additional sales (restocking; "migration" of installed base equipment, equipment installation, maintenance contract).
The ideal candidate will have experience in:
* Electrical/ electronic network experience
* IT systems high-frequency transmission (RTR and/or service provider), end-of-site validation
* Worked on software/hardware migrations
* Salesforce experience (inspections, safety records, antenna plans, surveys)
If you are interested in discussing further please send through your CV and contact details for more information to alexandra@quotacom.com
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering, Information Technology, and Project Management
* Industries
Retail, Technology, Information and Media, and Manufacturing
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