Job Role: Data Quality Specialist
This position involves collaborating with our team to guarantee the accuracy and precision of data used in our AI systems.
We are looking for a detail-oriented individual who can work effectively in a fast-paced environment, ensuring that our data meets the highest standards of quality.
Key Responsibilities:
* Investigate and resolve reported issues, such as account support requests or potential misuse of our platform.
* Enforce client agreements by monitoring reports of abuse on our site.
* Stay knowledgeable about client products and community guidelines.
* Analyse data to identify opportunities for improvement in user experience.
* Recognise trends and patterns, escalating issues outside company policy.
Required Skills and Qualifications:
* Strong personal resilience and ability to operate in a high-pressure environment.
* Excellent interpersonal skills, verbal and written communication, and empathy.
* High adaptability and positive approach to challenges.
* Ability to make decisions, prioritise, solve problems, and work collaboratively as part of a team.
* Effective time management and prioritisation skills.
* Ability to consistently meet performance targets.
Language Proficiency:
* Fluent Swedish (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends.
* Advanced level of English (C1).
We offer a competitive salary, relocation assistance if based outside Ireland, private healthcare, pension contribution, 25 days annual leave, extensive training, and access to CPL's Wellness Programme.
Candidates must be confident in handling sensitive content and eligible to work full-time in Ireland.