Medical Secretary Location: UPMC Whitfield Hospital Job type: Permanent Overview of role: Consultant General and Vascular Surgeon is recruiting a Medical Secretary to support the administration function in a thriving and busy Consultant Suite. This is a direct contract with the Consultant. Working hours: 36 hours per week with Saturday clinics (max 2 per month). All enquiries / applications to be sent to: Primary Duties and Responsibilities: To be responsible for the medical secretary function for the Consultant General and Vascular Surgeon. To meet, greet and book in patients on the day of the clinic in an efficient manner. Have a clear understanding of the patient pathways. To provide an efficient service in setting up and expansion of clinics as required. This will involve promptly dealing with phone calls, and referral letters from GP's. Contacting patients regarding appointment times and fees to be paid. To request and gather information from other hospitals as required such as scans, histology reports, pathology reports, etc. To handle payments for the Consultant and ensure same is entered on the system and balanced daily. To ensure that all billing of patients takes place on a prompt and regular basis and all patient accounts are kept up to date. Ensure prompt communication- sending reports and updates to referring GP's and Consultants. To deal with any patient enquiries as they arise as promptly as possible. To maintain proper and efficient filing systems for the consultant as required. Keep the practice software always updated. To liaise with and maintain an excellent working relationship with other members of the hospital multi-disciplinary team ensuring a high level of patient service is maintained. To answer telephone calls in a polite, courteous, and professional manner, taking messages or distributing calls as appropriate. Qualifications & Experience: Previous Experience is desirable. Excellent IT skills are essential. The successful candidate will join a senior staff member who can provide initial guidance, support & assistance. All enquiries / applications to be sent to: Skills: Medical Secretary Administration Organisation