Location: Dublin
Contract: Full Time, Permanent Contract
The purpose of this role is to work as part of Focus Ireland’s Dublin Housing First Intensive Case Management (ICM) Team to deliver a quality service to our tenants. The job will be based in our local offices working as part of the central property service.
Benefits
25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours
Supports
* Employee Assistance Program
* Reflective Practice
* Supervision
* Well being initiatives
* weekly team meetings
* Housing First training
* Therapeutic Crisis Intervention (TCI) training
What You Will Do
Housing Management and Administration
* Implement housing management and maintenance policies.
* Ensure tenancy compliance, especially around anti-social behaviour.
* Represent the organisation at RTB hearings when needed.
Rent Collection
* Maximise rent collection, prioritising automated methods.
* Ensure consistency in rent and service charges.
* Manage arrears proactively with support from Services staff.
Management of Void Properties and Vacancies
* Minimise voids and vacancies with transparent tracking.
* Collaborate with Services and Local Authorities for timely allocations.
* Support smooth handover from Development to Property Operations.
Management of Maintenance
* Maintain property standards and prepare annual maintenance plans.
* Improve procurement efficiency and value for money.
* Track and report maintenance works; manage budgets effectively.
* Supervise contractors and staff to ensure high-quality repairs.
* Liaise with ICM team on rent arrears and tenant inductions.
* Conduct property inspections and support appliance use.
* Oversee housing health and safety (e.g. fire audits, boiler servicing).
* Maintain accurate records via CRM and Affinity.
* Report any health, safety, or welfare concerns promptly.
What You Will Need
* Extensive experience working in a property/housing management department
* Ambitious, energetic and motivated individual
* Must have a solutions focused attitude
* Proficiency in MS Excel, Word and Outlook
* A team player with excellent attention to detail
* Strong communication skills be trustworthy and conduct the role with integrity
* A professional qualification in housing (Desirable)
* Experience in working for a voluntary housing organisation (Desirable)
Focus Ireland is an equal opportunities employer.
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