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Receptionist – front of house

Dame Street Dental
Front of house receptionist
Posted: 17 October
Offer description

Who We AreTruly Dental is a growing network of modern, state-of-the-art dental practices across Ireland. With a strong focus on patient care, innovation, and community, we create a welcoming environment where both patients and staff feel supported. Our Dunlaoghaire clinic is part of this vision, bringing high-quality dental services to the local community.Our Impact - Fast Facts11+ clinics operating across IrelandServing thousands of patients each year with comprehensive dental careStrong emphasis on career progression for our staff, from entry-level roles to management positionsPurpose of the VacancyWe are seeking a part-timeFront of House Receptionistto join our Dunlaoghaire team. This role is essential to ensuring a smooth patient experience by welcoming visitors, managing appointments, and supporting the clinic's busy operations.Key ResponsibilitiesGreet and welcome patients in a professional and friendly mannerManage multi-line phone system and respond to inquiriesSchedule and confirm appointments efficientlyPrepare patient charts and update records in a timely mannerHandle billing statements and process paymentsSupport clinic staff with administrative needsMaintain a welcoming and organized reception areaRequirements: Skills & CompetenciesEducationHigh school diploma or equivalent requiredAdministrative or medical administration training is a plusExperiencePrevious front desk or receptionist experience (preferably in a medical or dental environment)Experience in customer-facing roles with high service standardsKnowledge & SkillsStrong command of Microsoft Office (Word, Excel, Outlook)Excellent written and verbal communication in EnglishAbility to multitask in a fast-paced environmentConfident, assertive, and able to handle challenging situations with patientsCore CompetenciesMultitasking and organizational skillsStrong interpersonal communicationResilience and ability to stand firm with demanding clientsTeam-oriented with a proactive attitudeWhat We OfferCompetitive hourly rateTraining provided on all internal systems and processesClear career progression pathways (Front of House Supervisor, Assistant Practice Manager, Practice Manager)Supportive, friendly work environment with opportunities to grow within Truly DentalKey Details before ApplyingPart-time role, approximately 21 hours per weekSchedule includes weekends and evening shifts (1:30 PM - 8:30 PM)Fluent, confident English communication is a must (native or near-native level)Training is provided; prior dental administration experience is a strong advantage

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