As a Store Operations Manager, you will be responsible for driving operational excellence in our store. Your key objective will be to ensure adherence to company processes and regulations while maintaining high standards of customer service.
Key Responsibilities:
1. Operational Excellence: Oversee the implementation of store processes and procedures to drive efficiency and effectiveness.
2. Customer Engagement: Foster a positive shopping experience by ensuring a welcoming store environment and providing personalized advice to customers.
3. Leadership: Develop and empower your team through training and development opportunities, promoting a culture of trust and respect.
4. Merchandising and Inventory: Ensure accurate inventory management and implement effective merchandising strategies to create an engaging shopping experience.
5. Brand Integrity: Uphold the highest standards of animal welfare and promote responsible pet ownership.
Requirements:
* A minimum of 1 year's experience in a retail management role with a proven track record of achievement.
* The ability to lead and motivate a team with warmth and empathy.
* A strong commitment to continuous learning and professional development.
* Excellent communication skills and a passion for delivering exceptional customer service.
Benefits:
* A competitive salary and KPI-related bonus.
* A comprehensive benefits package including paid leave, sick leave, and employee discounts.
* Ongoing training and development opportunities to support your career growth.
Why Join Our Team?
* A chance to work in a dynamic and supportive environment that values animal welfare.
* An opportunity to develop your leadership skills and take on new challenges.
* A comprehensive benefits package that supports your well-being and career growth.