Customer service administrator - DungannonYour new company I am delighted to be recruiting for a design and manufacturing firm based in Dungannon. This company is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. They are a very innovative, ambitious company and want someone who mirrors these attributes. You will join a great working environment, superb luxury offices, and be part of a dedicated supportive team. The hours of work are Monday-Thursday 8.30-5.30 and Friday 8.30-1.30.Salary is £26k-£27k.Your new role Deal directly with customers either by telephone, electronically or face to face Take customers orders and process orders onto a bespoke systemHelp customers use our online portal and process ordersOwnership of queries and projectsAccount administration including pick note creation, reports, stock/order adjustments, order entry, and processing exchangesLearn how to utilise our databases to improve customer satisfactionInternal and external reportingOversight of operations to ensure client SLA's are being achievedWork with other departments to provide support and meet deadlines What you'll need to succeed Customer focusedStrong attention to detailProfessional and presentable - Good telephone mannerGood team workerCan cope well under pressure of deadlinesFlexible and highly motivatedGood knowledge of Microsoft Office programs (Excel, Word)Good Knowledge of IT systems What you'll get in return You will be offered an excellent salary, an opportunity to work for a great employer that invests in its people and excellent career progression.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be