OverviewLead Recruiter at Clearwater Analytics - Hiring in UK, France, Germany, Luxembourg. Reporting to the Head of the Technical Content team. You are an entry or junior level technical writer with a focus on creating internal and client-facing documentation to help users understand how to use our products and support interactive courses.ResponsibilitiesCreate internal and client-facing product documentation that clearly explains how to use our products and informs interactive courses.Collaborate with subject matter experts (SMEs) including product managers and software developers to draft content and implement feedback.Edit content for consistency, clarity, and audience alignment; replace existing documentation with curated content when appropriate.Maintain internal resources such as the Acronym and Jargon Guide, video library, and style guide.Produce documentation for clients, including user guide articles, key product updates (release notes), and embedded application help (such as tool tips).Qualifications / Experience0-4 yearsExcellent written and verbal communication skillsFast learner and collaborative team memberAble to prioritize while working on multiple projectsThree Cs: Consistent, Concise, ClearTools / SkillsMarkdown a plusAbility to organize projects, with Jira exposure a plusContent/graphics/video tools experience a plus, such as SnagIt, Canva, Loom, and Adobe Creative CloudTaxonomy/hierarchy and templating knowledgeUX writing interestFamiliarity with code structure (preferably Java and/or Python) a plusGitLab branching a plusSeniority levelEntry levelEmployment typeFull-timeJob functionWriting/EditingIndustriesSoftware Development and Financial Services
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