The role: Customer Care Administrator Department: Residential Lettings Location: Ballsbridge, Dublin 4 Contract status: Full time, permanent The Company: Lisney Sothebys International Realty is the premier luxury residential agency in the Irish property market. Our proprietary network has 26,400 advisors working in 1,100 local offices across 83 countries and territories, making Lisney Sothebys International Realty a truly global brand. The Sothebys International Realty brand is built on the centuries-long prestige of the worlds preeminent auction house. Sothebys history and our unmatched reputation give our listings the bestin-class exposure they deserve and assures buyers they are working with a trusted partner. What You Can Expect from Us: You will be joining a supportive, collaborative and inclusive culture. We are driven by our core values to be the best, think big, demonstrate integrity and prioritise our clients. Our team are handpicked for their creative thinking & talent. We are passionate and deliver results. We recognise our people are our most valuable asset, and our benefits scheme and employee development opportunities are our commitment to you and your career with us. If you chose to join Lisney, we offer personal support, a competitive salary and a fantastic benefits package. The Role: We are seeking an experienced and motivated lettings administrator with excellent attention to detail, organisational and customer service skills to join our fast-paced Lettings team in our Ballsbridge Residential Lettings department. Roles and Responsibilities: Preparation and typing of documents, letters and general day to day correspondence to support a busy department. Actively typing and managing correspondence, diaries and actions list for team members Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner Liaising with landlords and tenants, dealing with all telephone, email and direct office enquiries, making/confirming all appointments and inspections. Responsible for the Letting database, including landlords, properties, tenants, leases, RTB registrations Responsible for raising lettings fee invoices, processing rent payment and creditor invoices