Starting Salary: €14.00 per hour
Your Role in the Team
Are you a proactive and motivated individual passionate about achieving results? Do you have the ability to meet shop goals and targets? No prior experience in the betting industry is necessary, as full training will be provided—your attitude is what counts! If this sounds like you, keep reading!
As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will involve engaging warmly with every visitor, providing top-tier service, and creating a friendly atmosphere. Your enthusiasm for technology will help promote our online and retail products and services, ensuring each customer enjoys their time with us. Join our team and be a key player in delivering exceptional hospitality in the dynamic world of retail betting!
How you’ll do it?
We seek individuals who will exceed customer expectations, build effective relationships, and create a warm and positive environment they love to be in. This will primarily involve hosting customers in-shop, cross-selling our retail and online products and services, clearly communicating answers to customer queries, and informing customers about our latest promotions.
Other duties include:
* Assisting customers to place bets through various channels, such as betting terminals, telephone services, and in-shop transactions
* Maintaining excellent shop presentation standards to create an inviting atmosphere
* Stepping up and guiding operations in the absence of the Shop and Deputy Manager, ensuring smooth shop functioning
* Adapting to different situations while remaining customer-focused
* Fulfilling social responsibility duties by adhering to established guidelines and regulations
What we offer
* Competitive salary with an increase after 12 months
* Additional premiums for overtime, Sundays, and bank holidays
* Paid rest breaks
* Flexible work patterns
* Performance bonuses and promotional rewards
* Family leave options (maternity, paternity, adoptive, parental, and wedding leave)
* Company Sharesave Scheme (25% discount on Flutter Shares)
* Life cover
* Company pension scheme
* Company sick pay
* Wedding leave
* Discounted health insurance
* Employee assistance program (including up to 6 free counseling sessions)
* Financial wellbeing platform – NUDGE
* Company social events
* Group discount scheme
* Eyecare vouchers
* Cycle to work scheme
* Tax saver tickets (bus/rail)
Our Values
Customer First, Always | Change The Game | Win Together | Free To Be Me
These values reflect what matters most to us and guide our decisions, embodying what we believe in and how we operate at Paddy Power.
We are committed to being an inclusive employer and encourage applications from all backgrounds, ways of thinking, and working styles. Everyone brings unique perspectives and experiences; you don't have to meet all the listed requirements to apply.
If you need any adjustments to make this role accessible for you, please let us know, and we will do our best to accommodate your needs.
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