Job Responsibilities
* Work with the Director of Asset Management to develop a long-term strategic plan for scaling the AM function to support future operations.
* Develop and oversee the delivery of strategic priorities and plans related to AM, ensuring a best-in-class tenant experience and sustainable community development through scaled AM operations.
* Conduct financial and procurement appraisals to support scaling, along with developing organizational plans and resource planning across the Business Unit.
* Provide effective leadership, working closely with the Director of Asset Management on strategic operational issues, leadership development, and succession planning as the LDA grows.
* Serve as the principal internal contact and coordinating lead for the effective operational delivery of all AM tasks.
* Represent the organization externally, proactively developing key partnerships with stakeholders such as Local Authorities, AHBs, and private developers to ensure effective service delivery and growth opportunities.
* Monitor external policy or legislative changes affecting the AM Business Unit and advise internal and external stakeholders accordingly.
* Educate LDA employees on new policies and regulations, including housing circulars, local government strategies, and political policy papers, and their impact on operations.
* Coordinate and draft responses to consultations and new initiatives, and contribute to emerging legislation as required.
* Establish and convene advisory and working groups on policy and research related to AM operations.
* Maintain financial awareness, ensuring high-level budget control and efficiencies, always aiming for value for money.
* Manage external consultants, contractors, and suppliers to maximize cost-effectiveness and service quality, supporting the growth of the AM supply chain.
* Ensure compliance of portfolio and external contractors with legislation, regulation, and best practices through strategic procurement management.
* Develop and implement systems and metrics for stakeholder engagement and communication, managing expectations and aligning site management with investment objectives.
* Communicate relevant business and performance data to the Board, DOHLG, customers, and stakeholders, including monthly reports.
* Conduct strategic post-project reviews and revise procedures based on operational lessons learned.
* Manage quarterly Audit, Risk, and Governance meetings, work plans, evaluations, and liaise with the CRO as required.
* Record and investigate Risk Incidents, presenting findings quarterly to the ARG Committee and Council.
* Meet with Internal Auditors to monitor the progress of the AM Internal Audit Plan.
* Ensure management of Progress Tracking Reports for internal audits.
* Proactively develop management and leadership skills within the AM team for career development.
* Ensure statutory, contractual, Health and Safety legislation, and regulator requirements are met.
* Manage annual budgets, collaborating with finance to prevent over or under-spending.
* Collaborate with colleagues to deliver seamless services across housing, asset, and property management functions.
* Perform other duties as required based on the evolving operational needs of the LDA.
Job Requirements (including qualification & experience)
* Minimum of 10 years of property/real estate experience.
* Postgraduate qualification in real estate, project management, sustainability, or related fields is desirable.
* Excellent relationship management skills (both internal and external).
* Strong strategic knowledge of the residential real estate sector.
* Experience in building and leading multidisciplinary teams.
* Knowledge of public procurement is a distinct advantage.
* Evidence of significant critical analysis experience, with the ability to understand and communicate complex issues effectively.
* Own car and a full, clean driving license are required.
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