We are seeking a seasoned business development professional to lead our Kerry-based client engagement team. This key role is focused on fostering exceptional customer relationships, driving growth, and ensuring long-term partnerships.
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1. Manage customer retention and success strategies to ensure high satisfaction and long-term relations with customers
2. Act as a trusted point of contact with customers, understanding their needs and providing tailored solutions
3. Work closely with cross-functional teams to achieve business objectives
This position requires a customer-focused individual with strong interpersonal skills, experience in relationship management, and a proven track record of delivering results-driven solutions.
Key Requirements:
* 5+ years of experience in customer retention, success, or relationship management
* Strong problem-solving skills, with a proactive mindset
* Ability to work independently and collaboratively as part of a small team
This is an office-based position, Monday to Friday 09:00 am to 17:30 pm.