Administrative Assistant – Donor Care TeamSalary:€35,000 – €40,000 per annumLocation:South Dublin / 4 days in officeContract Type:Full-time, PermanentOur client is a leading charitable foundation is seeking a motivatedAdministrative Assistantto join theirDonor Care Team. This role offers an opportunity to make a meaningful contribution to a well-established non-profit organisation that supports a wide range of healthcare and social care services across Ireland, the UK, and beyond.About the RoleAs part of the Donor Care Team, you will play a key role in supporting fundraising and donor engagement activities. You'll provide administrative and customer service support to ensure an excellent experience for donors and stakeholders, and help maintain accurate records across multiple platforms.Key ResponsibilitiesProcess and record donations and campaign responses (postal and digital).Respond promptly and professionally to donor queries.Handle weekly post and online donation entries on the CRM system.Manage and file donor tax claim documentation accurately.Liaise with third-party fundraisers and record data received.Assist with monitoring and reporting on fundraising campaign performance.Support payment reconciliation and other administrative tasks as required.About YouYou will have:Minimum 2 years' experience in an administrative or customer service role.Strong organisational and time-management skills.Excellent communication skills and a professional telephone manner.Proficiency in Microsoft Excel and general computer literacy.Experience with Salesforce CRM (desirable).A positive, team-oriented approach and a genuine interest in people and service.Why Join Us?This is an excellent opportunity to develop your administrative and donor care skills within a values-driven organisation making a real difference in people's lives. You'll be part of a supportive and collaborative team where your contribution truly matters.For more details on the position get in touch with Evelyn @