Get AI-powered advice on this job and more exclusive features.
Elwood Roberts - Your Trusted Recruitment Partner provided pay range
This range is provided by Elwood Roberts - Your Trusted Recruitment Partner. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Elwood Roberts - Your Trusted Recruitment Partner
Director, Talent Partner @ Elwood Roberts| Technical Recruiting, HR Consulting, Business Operations Support.
Job Title: Infrastructure Support Team Lead
Location: Dublin (Hybrid 2-3 days onsite per week)
Contract Type: Contract or Perm
Overview:
We are seeking an experienced Infrastructure & EUC Team Lead to join a leading enterprise environment. This is a hands-on leadership role supporting internal users across a complex IT estate — including mobile devices, laptops, and workplace collaboration tools.
You'll be responsible for managing a small technical team, ensuring the successful delivery of infrastructure and EUC support services, while also maintaining high levels of technical quality and operational performance.
Key Responsibilities:
* Lead and mentor a team of support engineers in a dynamic, user-focused environment.
* Oversee day-to-day support operations across infrastructure and end-user computing services.
* Own the management and improvement of Microsoft Intune environments — including compliance policies, device enrolment, and user support.
* Drive adoption and support of Office 365 and other modern workplace technologies.
* Manage task allocation, delivery timelines, and team outputs using Agile principles (e.g., sprint planning, task breakdowns).
* Champion best practices in user support, automation, and modern device management.
* Act as a point of escalation for complex infrastructure or EUC issues.
* Proven leadership experience in a technical support or infrastructure team (can include acting or team lead roles).
* Deep hands-on expertise with Microsoft Intune and associated modern device management tools.
* Strong knowledge of End-User Computing (EUC) — including mobile devices, tablets, laptops, remote management, automation, etc.
* Solid experience with Microsoft Office 365, Citrix, and/or VMware in enterprise environments.
* Experience in Agile environments: managing workloads in sprints, leading team stand-ups, and driving delivery.
* Excellent stakeholder communication and team mentoring skills.
* Ideally some Exposure to enterprise security, compliance tools, and device encryption.
* Ideally some experience working in regulated or high-availability environments.
Ideal Candidate Profile:
You may be an experienced team lead looking for your next challenge — or a senior support/infrastructure engineer ready to step up into a leadership role. Either way, you’ll bring a strong balance of technical capability and leadership presence, with a passion for delivering reliable user-facing IT services.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Technology, Information and Media
Referrals increase your chances of interviewing at Elwood Roberts - Your Trusted Recruitment Partner by 2x
Get notified about new Technical Support Team Lead jobs in Dublin, County Dublin, Ireland.
Dublin, County Dublin, Ireland 1 month ago
Director, Technical Support Engineering - Dublin
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 2 days ago
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
System Administrator (Microsoft Stack) – Dublin
Dublin, County Dublin, Ireland 1 week ago
Senior Systems Administrator - Dublin - 144801
Dublin, County Dublin, Ireland 4 days ago
Lead System Architect - Diagnostic Solutions (m/f/d)
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 4 days ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 1 week ago
Engineering Manager, Salon Management & Reporting - Remote (to GMT +2) / Dublin
Dublin 7, County Dublin, Ireland 1 month ago
Engineering Manager - Build and Release Infrastructure
Dublin, County Dublin, Ireland 3 weeks ago
Senior Manager Engineering & Design Management
Maynooth, County Kildare, Ireland 2 weeks ago
Senior Manager Engineering & Design Management
Maynooth, County Kildare, Ireland 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr