Customer Service Representative
Join our team as a Customer Service Representative and provide exceptional customer experiences that drive loyalty and retention.
About the Role
About the Role
As a key member of our retail team, you will be responsible for delivering outstanding customer service by engaging with customers, understanding their needs, and providing personalized solutions.
This role involves:
* Engaging with Customers
o You will welcome customers into your store, understand what they need, guide them to the right products, and make it easy for them to find what they are looking for.
* Warehouse Operations
o You will assist with deliveries, maintain product stock, collect customer orders, and ensure warehouse standards are consistently met.
* Team Collaboration
o You will work closely with a dynamic team who take pride in their store, share knowledge, and have fun along the way.
Required Skills & Experience
We are looking for individuals who possess excellent communication skills, a positive attitude, and a willingness to learn and grow with our company.
The ideal candidate will have:
* Exceptional customer service skills
* Ability to work effectively in a fast-paced environment
* Basic computer skills and experience with point-of-sale systems (training provided)
* Flexibility to adapt to changing priorities and schedules
What's in it for Me?
As a valued member of our team, you can expect:
* A competitive salary
* Opportunities for career growth and development
* Comprehensive training and support
* Collaborative and inclusive work environment
* Discounts on products and services