Job Title: TechOps Engineer
Overview
We are seeking an experienced and motivated
TechOps Engineer
to join our Group IT Team. The successful candidate will play a key role in managing and maintaining Windows and Active Directory systems across the organisation. This position offers the opportunity to work within a dynamic and collaborative environment that values innovation, problem-solving, and continuous improvement.
The Role
The TechOps Engineer will be responsible for ensuring the stability, security, and performance of Windows infrastructure across the business. Experience in patch management, software deployment, and installation image management through
SCCM
,
Intune
, and
Auto Patch
is essential. Knowledge of
Entra ID
and
Azure
is highly desirable.
Key Responsibilities
* Implement and maintain security remediations and best practice recommendations.
* Perform Active Directory and Azure Active Directory maintenance and monitoring.
* Manage system and application patching across all environments.
* Deploy and maintain IT infrastructure; experience with
VMware
and
Hyper-V
is a distinct advantage.
* Design new and document existing IT infrastructure architectures.
* Deploy updates and installations via
Intune
.
* Manage devices and configurations through
Intune
and
Autopilot
.
* Develop hardened server and laptop images aligned with security standards.
* Ensure BCP/DR plans include restoration of Windows Infrastructure and conduct regular testing.
* Develop automation scripts for operational tasks using
PowerShell
.
* Manage
GPOs
and Intune policies in line with internal policies and standards.
* Oversee
Domain Controller Management
.
Day-to-Day Responsibilities
* Maintain a fully patched Windows environment, identifying and resolving patching gaps.
* Build deployment packages for release on SCCM/Intune.
* Perform dependency checking and submit change requests.
* Carry out system changes to support vulnerability mitigation.
* Support global IT initiatives and collaborate across teams to ensure infrastructure reliability.
Key Skills & Experience
* Proven expertise in managing
Microsoft Windows
,
Active Directory
, and
Azure Active Directory
systems.
* Extensive experience with
patch deployment
and
endpoint compliance
using SCCM and Intune.
* Strong communication, collaboration, and relationship-building skills in a global organisation.
* Highly adaptable, proactive, and eager to learn new technologies.
* Excellent analytical and diagnostic skills.
* Experience with
Qualys
is an advantage.
* Exposure to
GxP environments
is desirable but not essential.
* Proficiency in
PowerShell scripting
.
Qualifications
* Minimum of
5 years' experience
in a similar role.
* Degree or Diploma in
Computer Science
,
Information Systems
, or related discipline.
* Relevant
Microsoft certifications
are an advantage.