About the Role This is a dynamic opportunity for an experienced Employee Relations practitioner with a deep passion for investigations.
You will play a critical role in shaping and refining our investigative processes, ensuring fairness, thoroughness, and consistency across the company.
You'll thrive in a fast-paced environment, juggling multiple priorities and stakeholders, and will be instrumental in scaling our capabilities to deliver an exceptional and equitable experience for all Workmates.
Responsibilities include: Leading complex, high-risk, and/or sensitive confidential investigations related to employee issues and claims, including allegations of harassment, discrimination, retaliation, and other policy violations.
Conducting end-to-end investigations—from intake and background research to conducting fair and objective interviews and debrief meetings.
Analysing and synthesising evidence to make factual findings, preparing detailed investigative summaries, and presenting verbal and/or written debriefs to relevant stakeholders.
Advising and influencing business leaders and HR partners on appropriate actions and recommendations following investigations, balancing legal compliance with business needs.
Leveraging strong analytical skills to identify systemic issues and trends from ER data/metrics, and partnering with key stakeholders to develop proactive solutions and training programmes.
Building and maintaining strong relationships with business groups, including employees, managers, HR, and Legal, to ensure seamless collaboration throughout the investigation process.
Anticipating the broader impact of investigative findings and recommendations, identifying alternate courses of action, and facilitating alignment with key stakeholders.
Partnering with in-house Employment Counsel to navigate legal complexities and mitigate risk to the company.
Initiating a proactive approach to ER by designing leadership modules on management practices and policy compliance based on investigation trends and themes.
About You Basic Qualifications 10+ years of HR experience 5+ years directly managing complex employee relations issues and conducting investigations end-to-end Extensive expertise in managing complex employee relations issues, with a demonstrated history of leading end-to-end workplace investigations.
Experience advising all levels of management on complex employee relations decisions and policy application.
Global experience preferred MBA/MA or JD preferred Other Qualifications Excellent knowledge of current employment law and best practices in investigations, balancing legal compliance with business needs.
Strong analytical and critical thinking skills, with an ability to analyse evidence and identify the root causes of problems.
Exceptional ability to maintain discretion and sound judgement while managing sensitive information and complex decisions.
Exceptional coaching, facilitation, and conflict resolution skills.
Strong influencing skills that leverage business acumen, expertise, and data.
Ability to finalise complex investigations quickly to minimise disruption within the organisation.