Overview This is an excellent opportunity to join a dynamic and service-driven financial organisation.
The Member Services Officer plays a key frontline role, supporting members, handling day-to-day operations, and ensuring the smooth running of the organisation.
You will be a friendly, professional point of contact and support the wider team through administrative and operational duties.
The Role The Member Services Officer is responsible for providing high-quality customer service and completing the administrative tasks necessary for the effective operation of the organisation.
This is a member-facing role involving daily engagement via face-to-face interaction, phone, email, and online platforms.
You will report to the Senior Member Services Officer – Operations .
Key Responsibilities Member Support