Key Responsibilities• Collaborate with Starlink project stakeholders to elicit and document detailed business requirements for connectivity systems.• Translate connectivity-related business needs into functional specifications for engineering and technology teams.• Work closely with Product Managers, developers, and UX teams to ensure requirements are understood and implemented.• Analyze current Aer Lingus connectivity capabilities and identify gaps for Starlink integration.• Support development of customer-facing features that enhance inflight connectivity experience and enable retailing and advertising models.• Facilitate workshops and stakeholder meetings to validate requirements and prioritize connectivity initiatives.• Ensure compliance with data privacy, consent management, and security standards in all connectivity requirements.• Contribute to testing and validation of delivered connectivity solutions against documented requirements.• Prepare clear documentation for governance and reporting purposes.Required Skills & Experience• Proven experience as a Business Analyst in technology, telecoms or connectivity projects.• Experience in requirements gathering, process mapping, and stakeholder management.• Excellent analytical and problem-solving skills with attention to detail.• Ability to work in a fast-paced, multi-stakeholder environment.• Proficiency in documentation tools and project management methodologies (Agile preferred).• Experience or knowledge of customer experience principles, customer insights, and understanding customer journeys.Preferred Qualifications• Experience in airline, travel, or connectivity projects.• Knowledge of customer experience design and digital retailing strategies.• Familiarity with advertising models and monetization in connectivity platforms.• Understanding of data privacy regulations (GDPR) and consent management.• Optional: Experience or knowledge of telecoms, satellite systems, and network engineering to support connectivity-related initiatives.Key Competencies• Strong communication and interpersonal skills.• Ability to influence and negotiate with stakeholders.• Customer-centric mindset with focus on delivering value.• Adaptability and resilience in managing change.• Strategic thinking combined with execution capability.