Job Title:
Shop Manager
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About the Role:
We are seeking a highly motivated and customer-focused Shop Manager to join our retail team. As a key member of our team, you will be responsible for managing the day-to-day operations of our shop, ensuring excellent customer service, and driving sales growth.
The ideal candidate will have a proven track record in retail management, with experience in managing teams, achieving sales targets, and providing exceptional customer service.
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Key Responsibilities:
* Manage the day-to-day operations of the shop, including stock control, inventory management, and cash handling.
* Develop and implement sales strategies to drive growth and achieve sales targets.
* Lead and motivate a team of sales assistants, providing coaching, training, and feedback to ensure excellent customer service.
* Maintain a high level of store appearance and standards, ensuring a positive shopping environment for customers.
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Requirements:
* Minimum 3 years' experience in a customer-facing retail environment.
* Proven track record in achieving sales targets and driving business growth.
* Excellent communication and interpersonal skills, both written and verbal.
* Able to work independently and as part of a team.
* Familiarity with IT packages, including Excel, Word, and EPOS.
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What We Offer:
We offer a competitive salary and benefits package, including opportunities for career development and professional growth.
If you are a motivated and customer-focused individual who is passionate about delivering excellent customer service, we would love to hear from you!