The Noel Group is proud to partner with a prestigious client in the hospitality industry to recruit a Receptionist for their property located in Garryvoe. This is a fantastic opportunity for an enthusiastic and professional individual to join a highly regarded hotel group known for its commitment to excellence, guest satisfaction, and career development opportunities.
As a Receptionist, you will be the first point of contact for guests, delivering exceptional customer service and ensuring a warm, welcoming experience. You will manage front desk operations efficiently while supporting the wider team in maintaining the hotel’s high standards of hospitality.
Duties
* Greet and welcome guests in a professional and friendly manner
* Handle check-in and check-out processes efficiently and accurately
* Manage reservations, room allocations, and guest enquiries
* Provide information about hotel services, facilities, and local attractions
* Handle telephone and email enquiries promptly and courteously
* Liaise with other departments to ensure seamless guest service
* Process payments and maintain accurate financial records
* Assist with administrative duties to support smooth front desk operations
Requirements
* Previous experience in a receptionist or front office role, ideally within hospitality
* Excellent communication and interpersonal skills
* Strong organisational abilities with attention to detail
* Ability to multitask in a fast-paced environment
* Proficiency in using booking systems and MS Office applications
* A professional appearance and a customer-focused attitude
* Living in Ireland with the right to work in ROI
* Visa and relocation packages are not provided
Salary & Benefits
* Salary: €30,000 per annum (negotiable depending on experience)
* Opportunities for career progression
* Access to professional development and training programs
* A dynamic and supportive working environment
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