Customer Service Coordinator UK - Month Contract, Athlone
Client:
Teleflex
Location:
Athlone, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
907d9ac3fc90
Job Views:
5
Posted:
30.06.2025
Expiry Date:
14.08.2025
Job Description:
Position Summary
To manage the day-to-day Customer Service activities including processing orders.
Principal Responsibilities
* Call handling
* Query and complaint management
* Liaison with warehouse / monitor delivery performance
* Backorder management
* Sales support
* Liaison with Accounts Receivable
* Price management and control
* Customer master data maintenance
* Recall support
* Ensure customer orders are processed on time and accurately
* Handle customer calls professionally and timely
* Manage customer and sales team queries
* Provide product availability, stock, and delivery information
* Process returns, credits, and debits timely
* Support pricing queries and invoicing as needed
Education / Experience Requirements
* Fluency in English
* 2-3 years Customer Service experience
* Relevant 3rd level qualification
* High accuracy and attention to detail
* Good computer skills; knowledge of Microsoft Office and SAP is an advantage
* Excellent communication and professional telephone manner
* Strong service orientation and relationship-building skills
* Self-starter with a 'Can Do' attitude
* Good time management and organizational skills
* Goal-oriented
Specialized Skills / Other Requirements
* Approachable, enthusiastic, flexible, and adaptable
* Engaging and relational
* Ability to work independently and as part of a team
* Organizational skills with cultural awareness
* Judgment and problem-solving skills
Teleflex is an equal opportunity employer. Applicants will be considered regardless of age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion, or membership of the traveller community.
If you need accommodation to apply, contact talent.emea@teleflex.com.
We value diversity and inclusivity, aiming to mirror the communities we serve. Join us to bring your best and unique self to work.
Note: If you are not a passport holder of the country for this vacancy, you may need a work permit. For more info, check our Blog.
Applications should be made via the 'Apply now' button. Do not provide bank or payment details.
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