Front of House / Administration Supervisor
We are seeking a highly skilled and experienced Front of House / Administration Supervisor to join our team. This is a key role that requires strong administrative skills, excellent communication and interpersonal skills, and the ability to manage multiple tasks effectively.
The successful candidate will be responsible for ensuring the efficient delivery of administrative processes that support the smooth operation of our services. These processes include reporting, administrative support, document and data management, and communications support.
This role also involves managing the Front of House, delivering administrative support while maintaining a professional, welcoming, and safe environment for staff, residents, and visitors.
Key Responsibilities:
* Manage and coordinate administrative processes to ensure efficient service delivery
* Provide administrative support to ensure seamless day-to-day operations
* Maintain accurate records and reports
* Develop and implement effective work processes
* Communicate clearly and concisely with staff, residents, and visitors
Requirements:
* Minimum 3-5 years' experience in a similar role
* Significant administration experience
* Relevant qualification in an administration or business discipline
* Strong planning and organisational skills
* Ability to manage deadlines and handle multiple tasks effectively
* Proficient in IT, including Microsoft Office (intermediate level essential)
Desirable Skills:
* Skilled in creating documents and reports
* Familiar with social media channels
About Us:
We are a dynamic organisation committed to providing high-quality care and services. We offer a supportive and inclusive work environment, opportunities for professional development, and a competitive remuneration package.