Social network you want to login/join with:Director of Service Delivery – Strategic Technology TransformationA growing, future-focused organization is undergoing a significant transformation across its technology and operations landscape. We’re looking for a Director of Service Delivery to lead the transition of major enterprise programs into stable, scalable operations—and to help shape the long-term direction of service excellence across the business.This is a senior leadership role, ideal for someone with a strong track record of delivery in complex enterprise environments, particularly where ERP systems, cloud platforms, and global service functions intersect.Responsibilities:Lead the service transition of large-scale tech programs into operational readinessEstablish and evolve service delivery models, governance structures, and support frameworksOversee performance, risk, and compliance across systems and providersDrive operational excellence, innovation, and continuous improvement across global teamsKey experience:10+ years of experience in service delivery, technology operations, or related leadership rolesHands-on experience managing transitions from project to operations in complex enterprise environmentsDeep familiarity with enterprise platforms (ERP, cloud), service frameworks (ITIL, DevOps), and performance metrics (SLAs, KPIs)Strong stakeholder management skills, with the ability to influence across business and technologyExperience building or scaling service functions across geographies and vendorsWhy it’s compelling:Be a key player in a multi-year, business-critical transformationHelp design the future of service delivery in a company that’s investing in growthWork with top-tier teams in a high-impact, high-visibility environment
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