Overview
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment during the weekends.
To deliver on key store targets (sales and profitability) through effective management of people and operations.
Qualifications
Minimum 1 year experience in a customer service facing role
Good knowledge of Microsoft Office (Excel, Word)
Experience balancing cash/tills
Highly driven with a strong work ethic
An understanding of how to achieve KPIs and targets
Commerciality and brand awareness
Passion for grocery retail
The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
The ability to organise work, delegate responsibilities and support team members in the store
Main duties
Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
Liaise with the weekday management/supervisors on any changes to layouts and ensure changes are correctly implemented
Set the standard for other employees in relation to rotation, merchandising and facing off
Assist in the induction, training and development of employees
Deal with all customer queries efficiently, professionally and consistent with store policy
Engage with new initiatives and embrace new ways of working
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