Systems Manager - Clinical Trials
We are seeking a skilled Systems Manager to support systems used in the management of clinical trials.
Main Responsibilities:
* Maintain and grow a strong working knowledge of various systems used across clinical trials.
* Apply business process understanding, development, and support to manage business systems.
* Provide technical knowledge and coordinate system support, maintenance, and deployment activities.
* Resolve system issues quickly to ensure continued access; apply root cause analysis as needed.
* Support users with queries and incidents in line with agreed Service Level Agreements.
* Identify system risks and issues and raise concerns appropriately.
Requirements:
* Bachelor's degree in Computer Science or IT, or equivalent work experience, preferred.
* Applied experience in medical, quality, clinical drug development, or clinical information flow, preferred.
* Excellent oral and written communication skills; able to communicate clearly and succinctly with team members and leadership.
This role will be based in the Global Business Solutions (GBS) center in Cork, with daily functional interactions with the wider team in the US.