Job Summary
The role of a Ad Policy Automation Specialist involves serving as the primary point of contact for high-priority ad policy escalations. This includes providing clear and actionable guidance to sales teams, handling high-priority escalations, building and deploying AI models, and analyzing data to automate reporting features.
About the Role
Serve as primary point of contact and SME for high-priority ad policy escalations
• Provide clear and actionable guidance on Ads policy matters to sales teams to drive incremental revenue for the team.
• Handle high-priority escalations related to Ads policy, liaising between sales, Trust & Safety, and customer support teams.
• Build, deploy and continuously train a pre-existing LLM focused on policy compliance
• Develop and maintain an AI Agent to instantly answer complex policy questions by referencing internal and external policy resources.
• Provide demonstrations and train sales teams on the agent, proving its use in resolving major policy queries.
• Analyze data and automate reporting features
• Build a dashboard that periodically retrieves data from internal databases to automate current reporting on bad actors.
• Create a Smart Escalation Model that generates classification signals to automatically route critical, high-risk policy cases to the appropriate human reviewers.
Responsibilities
Analyze data and automate reporting features
• Identify trends and areas for improvement by analyzing data related to policy compliance and ad performance.
• Assist in developing and refining processes to improve policy implementation and compliance.
Requirements
Bachelor's degree or equivalent practical experience (Software Engineering, Computer or Data Science).
• 2+ years of experience working directly in or closely with Policy Enforcement, Trust & Safety, or digital advertising platforms.
Benefits
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