Company Description
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Role Description
This is a full-time on-site role for a Hotel Receptionist at Martello Hotel, located in Bray. The Hotel Receptionist will be responsible for managing the front desk, including booking and managing reservations, checking guests in and out, answering and directing phone calls, providing excellent customer service, and addressing guest inquiries and issues. Additionally, the Hotel Receptionist will assist with administrative tasks and collaborate with other hotel staff to ensure a seamless guest experience.
Qualifications
* Strong Interpersonal Skills and Communication skills
* Experience with Receptionist Duties and managing Reservations
* Proficient in Phone Etiquette
* Ability to multitask and manage time effectively
* Friendly and professional demeanor
* Familiarity with hotel management software is a plus
* High school diploma or equivalent; additional education in hospitality or related field is beneficial