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The Court Yard Hotel is part of the Moriarty Group, which is an Irish owned company, involved in both the retail grocery and hotel industries. The company owns three large SuperValu, Stores in Balbriggan, Skerries and Palmerstown and two 4* hotels, the Court Yard Hotel, Leixlip, Co. Kildare and the Bracken Court Hotel in Balbriggan, Co. Dublin. The company currently employees 550 staff.
We are currently seeking to recruit an experienced hotel receptionist to join our professional and highly skilled reception team. If you have the relevant experience or would like to develop your career within a busy 4* hotel we could have an excellent opportunity for you.
Role:
This is a full-time position working 5 shifts per week (any 5 days over 7). It is important that applicants are available to work early and late shifts during the week, at weekends and public holidays. (Early Shifts: 7.00am-3.30pm & Late Shifts: 3.00pm-11.00pm).
Main Duties:
* Guest Check-in and Check-outs.
* General reception administration duties/reports.
* Directing all calls coming into the front desk to relevant departments within the hotel.
* Liaising with housekeeping in relation to specific room requests.
* Reservations.
* Ensuring guests receive excellent customer service from the front desk at all times.
* Daily Management of the Hotel & 3rd Party Websites.
* Working in conjunction with the hotels Sales Team and Group Revenue Manager on sales initiatives.
Requirements:
* A minimum of 2 years experience in a similar role within a 3/4* hotel is desirable but not essential.
* Must be computer literate i.e. word & excel.
* Must be fluent in the English Language both written and spoken.
* Must be enthusiastic and a quick learner.
* Must be able to multi-task and be willing to help out where required in all areas of the property.
* Excellent customer care skills
* Excellent communications skills.
* Excellent people skills.
* Must be able to work as part of a team and on own initiative.
* Must be available to work a combination of shifts both early and late.
Benefits:
* Free Parking
* Group Pension Scheme
* Group Health Insurance (Reduced Rates)
* Excellent Training Opportunities
* Staff Reward & Recognition Initiatives
* Staff Meals
* Employee Assistance Programme
Skills:
Hotel Reception Skills Hotel Front Office System Skills Excellent Customer Care Skills Excellent Phone Skills Administration Skills Computer Skills Organisational Skills
Benefits:
Staff Meal Bike to Work Scheme Free Parking Career Progression Training & Development Opportunities
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hotels and Motels
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