Parts Administrator
1. Admin / Secretarial / Office Support
2. Administration
3. Dublin
4. Permanent / Full Time
16/9/
5. Job Title: Parts Administrator
6. Based at: Rathcoole, Ireland
7. Reports to: Parts and Logistics Supervisor
Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team's objectives in line vision of the business whilst ensuring outstanding customer service at all times and working within the Company's key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Key responsibilities and accountabilities, includes but not limited to:-
8. Develops and maintains excellent working relationships with all departments and team members.
9. Communicates professionally and effectively with customers by email, phone and online platforms
10. To identify spare parts effectively via online factory resources across all divisions
11. Raise sales orders, purchase orders and invoicing to both internal departments and to customers
12. Process parts details onto system to provide information and pricing to enable effective ordering
13. Communicates regularly with broader team members to highlight any issues concerning parts identification and procurement
14. Assists in establishing communication to customers in respect of any issues or delays in parts requirements
15. Responds promptly to internal and external customers, knowing who to approach for additional support and assistance
16. Proactively contributes to departmental meetings, suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures
17. Manages personal time schedule and productivity
18. Takes the initiative to establish progress with supplier orders and can identify when there is a need to chase or follow up
19. Processing of Field Service engineer spare parts returns, both new and used
20. Update warranty returns log and communicates with service administrators to clear WIP.
21. Processing of returns to designated factory - new parts, warranty and service exchange
22. Any other duty as required by management commensurate with the post
Person Specification
Education, Training and Qualifications
23. Leaving cert or equivalent
Experience & Personal Attributes
24. Experience in the construction plant or transport distribution industry
25. Able to identify skills applied in either parts, warranty or service departments
26. Smart and well presented
27. Team player
28. Good communicator at all levels
29. Flexible approach to work
30. Be able to travel UK & Ireland as required to support business requirements.
31. Keep up to date on technical skills and knowledge
32. Attend training as required
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Celtic Careers is proud to be an Equal Opportunity Employer.