Medical Transport DispatcherWe are seeking an experienced Medical Transport Dispatcher to coordinate transportation services for patients attending medical appointments. You will communicate with patients, healthcare providers, and drivers to ensure the timely and efficient scheduling of our fleet. This is a fully remote full -time role, Pacific Standard Time (PST).Key ResponsibilitiesHandle inbound and outbound calls to assist patients in scheduling transportationCoordinate logistics to ensure timely pickups and drop-offsProvide compassionate support to older patients and their families, addressing questions or concernsMake proactive decisions to resolve issues and improve service deliveryUtilize dispatch software to track and manage transportation requestsCollaborate with drivers and team members to ensure smooth operationsRequirementsMinimum of 2 years' experience in dispatch operationsExcellent spoken and written EnglishDemonstrated ability to problem-solve and resolve scheduling conflictsComfortable working under pressure and independentlyPrevious experience with medical transportation dispatch (preferred but not required)Availability for part-time shifts, including weekends, nights, or early mornings (PST timezone)Thank you for taking the time to apply for this exciting role