Reception Manager – Luxury Boutique Hotel | Kildare Our client, a highly regarded luxury boutique hotel in Kildare, is seeking an experienced Reception Manager to lead the Front Office team.
This is an exceptional opportunity for a hospitality professional who is passionate about guest experience, customer journey excellence, and delivering high-end service within an intimate, upscale property.
Please note: Due to the hotel's rural location and lack of public transport, candidates must have their own transport.
Key Responsibilities Lead the delivery of a five-star guest experience, ensuring every touchpoint-from pre-arrival to departure-is personalised and memorable.
Oversee all front desk operations, ensuring a seamless, warm, and professional experience for every guest.
Manage all front office operations including check-in/out, reservations, room allocations, guest communication, and billing.
Oversee VIP and repeat guest handling, ensuring exceptional service and attention to detail.
Coordinate with Housekeeping and Food