Program Operations Manager Overview: At our organization, we strive to deliver high-quality solutions through tailored enterprise risk management services and programs. Our employees are essential in delivering world-class solutions, united by a shared commitment to integrity, vigilance, and excellence. The Program Operations Manager will be responsible for responding to emergencies, providing concierge services, and overseeing access control for employees, visitors, and vendors at one of our largest global clients. The role involves supervising daily shift operations, including personnel supervision, scheduling, training, and performance management. Key Responsibilities: