Join to apply for the Customer Service Specialist role at DB Schenker.
This role is part of DB Schenker, with the ongoing integration with DSV. You’ll contribute to the future of the world’s largest global logistics company.
Location: Quantum Distribution Pk, Newtown, Dublin 11
Working Hours: Monday to Friday, 8:00 to 16:30
What Will You Be Doing?
As a Customer Service Specialist, you’ll play a key role in supporting the day-to-day operations of our bonded warehouse and transport services by:
* Coordinating outbound shipments with customers, transport providers, and customs.
* Handling customer queries and providing timely, professional support.
* Maintaining accurate shipment records, reports, and database entries.
* Supporting operational teams with customer-focused solutions.
* Participating in internal meetings and contributing to service improvement initiatives.
About You
To thrive in this role, you should have:
* Experience in a customer service environment (logistics background is an advantage but not required).
* Excellent communication skills and a customer-first mindset.
* A keen eye for detail and strong organisational skills.
* Confidence in using systems and working with data.
* A flexible, team-oriented approach and a proactive attitude.
What We Offer
* Exciting career paths and development opportunities.
* Annual leave.
* Pension scheme.
Next Steps
Interested in joining our dynamic team? Apply now by following the links and attaching your CV as soon as possible. Please note that we may begin reviewing applications before the job advert expires.
At DB Schenker, we celebrate the diversity of our workforce and are committed to further enhancing it. We warmly welcome applications from individuals of all genders, ages, abilities, nationalities, religions, and sexual orientations. Candidates will undergo necessary right-to-work checks for Ireland, a 5-year referencing process, and a criminal records check.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Transportation, Logistics, Supply Chain and Storage
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