DescriptionBackgroundIn Arthur Cox we make a significant investment in our staff in Business Services, including Accounts, Client reception, Business Development & Marketing, IT, HR, Catering, Knowledge Management, General Office, Facilities and Archiving.About the RoleThe E-billing & Credit Control Specialist is an important role in our Accounts team and requires a highly organised and detail-oriented professional. This role is integral to ensuring accurate invoicing, timely collections, and effective management of aged debt while maintaining compliance with client billing requirements. You will collaborate across departments, manage client queries, and drive process improvements to support financial stability and client satisfaction.This role reports to the Credit Control & E-billing Supervisor and is a member of the overall Accounts team in Arthur Cox.Key ResponsibilitiesUpload and manage invoices across multiple e-billing platforms accurately and on time, ensuring compliance with client guidelines, VAT, discounts, and LEDES formats.Maintain and update timekeeper rates and prepare accruals as required by clients.Monitor e-billing platforms for approvals, rejections, and outstanding actions, resolving issues promptly.Ensure all communications and actions related to client accounts are accurately recorded on CRM system and meet departmental standards.Respond to client queries regarding invoices, payments, and billing submissions, escalating issues when necessary.Collaborate with Partners, Fee Earners, Executive Assistants, and FP&A teams to manage credit risk, support accurate billing and payment processes.Monitor and report on aged debt and cash flow risks, producing forecasts to support decision-making.Attend meetings with stakeholders to discuss aged debt, resolve issues, and update on progress.Assist in reducing client credit balances by arranging refunds or confirming allocation of funds.Ensure all client invoices are actioned, commentary is current and completed for month end reportingIdentify and implement process improvements to enhance efficiency in billing and collections workflows.Build strong client relationships to accelerate payments and prevent repeat issues.Maintain a professional and courteous tone in all interactions, ensuring clear and respectful communication.Share knowledge and provide guidance to colleagues, supporting team development and compliance with best practices.Skills, Knowledge and ExpertiseQualification in a Business or Accounts related discipline or equivalent experience in an Accounts department.2 - 4 years' experience in credit control, billing, or accounts receivable roles.Familiarity with e-billing systems.Highly organised and detail-oriented for accurate invoicing and compliance.Ability to accurately record and manage client account communications.Skills in monitoring aged debt, cash flow risks, and producing forecasts.Experience in professional services (e.g., law firms, consulting firms) is often preferred.BenefitsCompetitive salary and bonus structureComprehensive health and wellness benefitsProfessional development opportunitiesHybrid working arrangementsAbout Arthur CoxArthur Cox is one of Ireland's leading law firms and provides a comprehensive service to an international client base ranging from multinational organisations, banks and financial institutions, established global leaders to government agencies and new players in emerging industry sectors. Our story has been defined by our progressive outlook. For over 100 years, the firm has led the way in the legal field in Ireland, delivering the best service and support for our clients. With an independent, entrepreneurial spirit of innovation leading the way.Arthur Cox LLP is an equal opportunities employer. We value diversity and encourage applications from all sections of society. Please advise if you have any additional requirements, we will happily assist. Any information disclosed by you in this regard will be kept strictly confidential and shared within the firm only as necessary and with your consent.Reasonable accommodations provided for the purposes of your interview or which you may require during your employment will not be taken into account in hiring decisions.