Logistics Manager - Delivery Execution Management Team
Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without. If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job!
Description
You will build and maintain a strong and robust Management System that complements the requirements of our route-to-market teams and Logistics partners. Be the primary point of contact for various teams (Retail, Reseller, AppleCare, SDM Planning) for troubleshooting queries related to shipment exceptions. Collaborate with Apple's Logistics teams, as well as external business partners, to own and deliver a fast, effective resolution process for shipment exceptions. Seek out continuous improvement opportunities relating to the execution, tracking, and overall management of customer deliveries. Work with other departments to influence & implement change. Drive the identification & elimination of manual touch points by streamlining and automating transactional activities. Maintain a continuous focus on robust controls & monitoring systems to ensure excellence in execution. Tailor reporting to suit the needs of the business, delivering insightful and concise updates to leadership. Build strong connections with key route-to-market leaders/managers. Collaborate closely with your Logistics counterparts, establishing an integrated management system and complementary reporting suite.
Minimum Qualifications
* Excellent leadership, people management, and talent development skills.
* Experience providing mentoring, feedback, and developmental opportunities and building effective teams.
* Track record in innovation and continuous improvement.
* Ability to build effective and insightful executive-level communications.
* Excellent networker with the ability to build strong and lasting connections at senior levels across cross-functional teams.
* Ability to use data to drive decision-making and actionable insights.
Preferred Qualifications
* Bachelor's (BA/BS) degree required.
* Supply Chain experience in an FMCG environment.
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