About the Job
Volunteers are the beating heart of FoodCloud.
They are an essential part of our operations helping us to grow our impact and financial sustainability while controlling our operational costs.
Volunteers include individuals from the community, corporate groups, and other community stakeholders .
The Volunteer Coordinator will be part of the Development team and will report to the Volunteer Manager.
This role requires strong cross-functional collaboration and communication as you will work with teams across FoodCloud.
During the late summer/autumn, FoodCloud works with farm partners to "glean" or collect leftover crops from farmers' fields after they have been harvested, this role will coordinate several gleaning events across Ireland, liaising with farm partners, coordinating volunteers and reporting on outcomes.
Key Responsibilities
Responsible for the day-to-day coordination of volunteers across all FoodCloud programmes
Deliver on the recruitment, scheduling, onboarding and training of community volunteers to meet FoodCloud's operational needs across the organisation
Manage and develop the Community Volunteer programme to foster a positive and inclusive experience for all volunteers, including rewards and recognition programming, volunteer satisfaction, training needs, supply maintenance, ensuring adherence to health and safety regulations
Support the day-to-day operations of the Corporate Volunteer Programme; act as operations liaison, conduct corporate induction sessions, monitor inbox and manage scheduling changes and support corporate volunteer experience improvements
Coordinate the FoodCloud Gleaning Programme, taking place on various dates between July and November; liaise with third-party suppliers, supervise and volunteers on-site, and complete regular reporting
Act as the main point of contact for outgoing volunteer communications including volunteer satisfaction surveys, Newsletter, and volunteer pre-arrival information
Support with volunteer coordination for once-off events and employee volunteering in cross-functional collaboration with internal teams
Manage data collection and reporting relating to Community Volunteers
Collaborate with teams across the organisation including Hub & Kitchen Operations, Communications, Community Development Team, SupportFundraising
?nsure FoodCloud's mission and vision are clearly communicated to our volunteers and champion the appreciation and visibility of volunteers within FoodCloud
Contribute to the enhancement of internal processes relating to volunteering by identifying, developing, trialing and implementing processes to support efficiency and volunteer experience
This role will require occasional travel to our Cork and Galway hubs as well as rural gleaning locations
Infrequent evening or weekend work required to support events
Additional duties as required per business needs
Skills and Experience
2+ years' professional experience working programme coordination.
Experience in the non-profit sector is an asset
Completion of second-level education is required, with a third-level degree being strongly preferred, or a combination of equivalent education and relevant professional experience
Excellent interpersonal and communication skills and ability to act as an ambassador for FoodCloud and engage at all levels with a diverse range of internal and external stakeholders, strengthening the brand and raising awareness
Positive attitude to working in a fast-paced and frequently changing environment, demonstrable ability to problem-solve and adapt
Ability to work on own initiative, demonstrate innovative thinking and and be proactive and solution-oriented
Demonstrable capacity to coordinate and manage multiple projects and prioritise against competing deadlines
Ability to relate well to others, work with a diverse team, and treat all volunteers equally
Strong presentation skills.
Experience delivering training or workshops is beneficial
IT literacy, particularly with using GSuite applications
Aptitude and willingness to undertake occasional physical work e.g. lifting crates of produce during gleaning events
Valid, clean full Irish driving licence and access to a vehicle for work purposes is required
CRM experience, particularly in Salesforce is beneficial
An existing certification in Emergency First Aid is beneficial.
The successful candidate must be willing to undertake first aid certification training which is supported by FoodCloud
Ability to embody FoodCloud's organisational values and contribute positively to our mission, vision, and organisational goals
Benefits Overview
The role will be based in our Dublin Hub (Tallaght) and we can also offer flexible working arrangements, such as working from home, in line with role requirements
We are very proud of our culture, and our vision, mission and values which you can read more about on our website and on social media channels
We are dedicated to supporting all colleagues in their development with a breadth of training, mentoring and experiences available.
This spans a range of learning and development programmes, continued focus on wellbeing and direct support on qualifications and personal improvement plans
Pension contribution: matching up to 5% of an employee's salary
Tax Saver, Income Protection, Bike to Work Scheme, discounted gym and sports club memberships, and more
If this sounds like your ideal role, we would like to hear from you.
Please include your CV and Cover Letter and use the link to apply now
The closing date for applications is 12 January ****.
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