Job Summary
We are seeking an experienced Automotive Workshop Operations Manager to oversee the daily operations of our workshop.
The successful candidate will be responsible for ensuring efficiency, high-quality repairs, and excellent customer satisfaction.
This is a dual role where you'll manage the team and take part in hands-on mechanical work when required.
Main Responsibilities:
* Team Management: Manage and supervise workshop staff, including scheduling, delegating tasks, and monitoring performance.
* Mechanical Repairs: Carry out mechanical repairs, diagnostics, and servicing of vehicles.
* Quality Control: Ensure all jobs are completed to the highest standard, within time and budget.
* Workplace Environment: Maintain a safe, organized, and efficient working environment.
* Technical Guidance: Provide technical guidance and support to other technicians.
* Customer Liaison: Liaise with customers, providing clear explanations and updates.
* Inventory Management: Monitor stock, order parts, and manage workflow effectively.
Requirements and Qualifications
* Proven experience in automotive repair and workshop management (or senior technician role).
* Strong leadership and communication skills.
* Ability to balance hands-on technical work with management responsibilities.
* Up-to-date knowledge of diagnostic tools, repair methods, and industry standards.
* Excellent organizational skills and attention to detail.
* Valid driver's license.