Job Opportunity
A retail leader is required to oversee the Grocery Department, ensuring high-quality customer experience and operational excellence. The ideal candidate will possess excellent leadership, communication, and coaching skills, with a commercial mindset and product knowledge.
About the Role
The successful candidate will be accountable for their department's performance, delivering exceptional customer service and operational standards while maximizing sales and profitability. They will lead the team in achieving business objectives, ensure trading safely and legally, and maintain stock accuracy. Additionally, they will train and develop their team members, promoting a passion for sales, product knowledge, and customer service.
Key Responsibilities
• Deliver the agreed business strategy
• Ensure trading safely and legally
• Maintain stock accuracy and product availability
• Train and develop team members
• Monitor and address cost base variations
Requirements
• Good communication, coaching, and leadership skills
• Customer-focused and commercially minded
• Strong organizational and time management skills
• Ability to analyze sales data and customer needs
• IT skills and department or team leader level experience in a fast-paced retail environment