Ergo IT Recruitmentare looking for an enthusiasticJunior Technical Account Managerfor apermanentposition with aclientof ours based in South Dublin.As a Junior Technical Account Manager, you'll support the management of key customer accounts and work closely with senior account managers to ensure clients receive excellent service and advice on technical solutions available.What will I do?Attend regular meetings with clients to understand their network infrastructure and security needs.Assist in reviewing customer development plans and contribute insights on emerging technologies and trends.Support the deployment of products and services that enhance network management and security.Act as a point of contact for clients, helping to coordinate responses and ensure their needs are met.Gather and share customer feedback to help improve our services and internal processes.What do I need?An IT degree would be beneficial but not essentialA love for tech and willingness to learn, interest in transitioning into account management or technical sales.1-3 years of experience in a similar role (sales, IT support, technical customer service)An understanding of network infrastructure and cybersecurity concepts would be advantageousExcellent communication and relationship-building skills.A full driving licence and access to own car (ideally)