Dyno-Rod are looking to add an energetic and focused person to our office team.
The role will require a person that would enjoy working in a fast-paced environment as part of a team who has strong communication skills and is comfortable multitasking.
We are an emergency business and this role is critical in delivering a consistent and reliable service to our customers.
What the job involves:
Operations:
Being responsible for incoming enquiries by phone, email and online booking forms
Using a software package to input customer information and allocate jobs to on site crews, and ensuring job notes are updated as they arise
Sending relevant paperwork to customer in advance of job
Issuing of relevant post work documentation including reports
Administration:
Keeping customer portals up to date with training certs and inductions
Keeping staff training up to date and on file.
Reporting to office manager when renewals are required
Keeping certification of equipment in date and on file
Reports
General administration and ad hoc administration duties
What we're looking for:
Strong computer skills (specifically Microsoft Excel).
Training will be provided in our company software packages.
A background in a fast-paced service/logistics business would be advantageous
A background in a drainage, plumbing or construction would be advantageous
A great customer service attitude.
Very strong communication and listening skills
Great attention to detail.
The ability to solve problems as they arise.
You'll need to be a team player.
Fluent English (spoken & written).
Good References.
Work Remotely
No
Job Types: Full-time, Permanent
Pay: €28,******-€32,****** per year
Benefits:
Company pension
On-site parking
Wellness program
Work Location: In person