Senior Project Manager - Band 8aFull‑time | Hybrid WorkingAre you an experienced ICT Project Manager ready to take on a leadership role supporting major digital transformation ?This position offers the chance to deliver complex, high‑profile ICT projects that will shape how services are delivered for years to come. A key focus will be driving forward the organisation's Service Delivery Model, so experience in IT Service Management (ITSM) or service transition will be a strong advantage.Why this role mattersYou'll be at the centre of introducing new digital systems and ensuring they are embedded smoothly and effectively across a large, multi‑stakeholder environment. This is meaningful work with a direct impact on service quality, operational efficiency, and user experience.What you'll be doingIn this senior role, you will:Lead the delivery of complex ICT projects, ensuring they are delivered on time, on budget and to agreed standards.Work closely with internal stakeholders to understand operational needs and develop business cases.Shape and advance the Service Delivery Model for new digital services.Oversee procurement and delivery with external suppliers and specialist partners.Provide clear project governance, reporting and financial oversight.Manage project teams, supporting their development and fostering a positive, collaborative culture.Ensure best‑practice project management standards are applied throughout delivery.Lead post‑project reviews and support continuous improvement across the organisation.What you'll bringTo be successful in this role, you should have:Strong experience in ICT project management within a complex organisation.A track record of leading significant project budgets or complex digital workstreams.Experience managing and developing teams.A recognised project management qualification (such as PRINCE2, MSP or PMP).Excellent communication and stakeholder‑engagement skills.Broad technical understanding and awareness of emerging digital solutions.A full UK driving licence and access to transport (unless exempt under disability provisions).Experience in IT Service Management or implementing service transition processes would be highly beneficial.What's in it for you?Hybrid working optionsSupportive leadership and collaborative cultureOpportunities for ongoing development and progressionReady to make a difference?If you're a confident, forward‑thinking project leader who enjoys delivering complex digital change and improving service outcomes, we'd love to hear from you. Apply now and take your next step in senior project leadership.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk