Job Description
We are looking for a Customer Service Representative to join our team. As a key member of our banking hall, you will be responsible for providing exceptional customer service and ensuring that customers have a positive experience when interacting with our bank.
Your primary responsibilities will include greeting and engaging with customers on the banking hall floor, directing them to self-service options or referring them to colleagues as necessary. You will also be responsible for processing and managing cash and cheque lodgements, as well as balancing cash at the end of the day.