Job Description:Working Hours: 08:00-16:30Company OverviewAt Fidelity, we help 23 million people invest their life savings, 20,000 businesses manage their employee benefits programs, 10,000 advisors and institutions needing innovative technology solutions to invest their clients' money. To do this well, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.Fidelity established its Ireland presence in 1996 and we currently employ over 1000 staff across IT and Operations & Corporate Shared Services with offices in Dublin (Citywest) and Galway (Parkmore East).The successful candidate will work within an exciting, fast-paced and growing Operations & Corporate Shared Services environment. Fidelity is a privately owned company, committed to innovation and to providing the best customer experience in financial services.The Expertise We're Looking For0-2 years' experience, preferably within financial services and/or a transaction processing environmentThe Purpose of Your RoleAs a member of the Alternate Investments team, you will work with internal business partners to ensure the timely processing of processing client transactions accurately and expeditiously.Attention to detail and accuracy is essential for this role. The successful candidate should be capable of dealing high volume workloads as well as managing multiple client requests/issues that must be completed within a tight timeframe. The associate will also be responsible for monitoring adherence to internal guidelines in addition to building and maintaining strong relationships while providing a superior level of customer service. In this position, the associate will be responsible for having the technical expertise to respond to inquiries related to transaction processing.The Skills You BringPassion for ServiceDetail orientedProficient transaction processorExcellent written skillsAbility to learn quicklyAbility to thrive in a fast-paced environmentStrong organizational and multi-tasking skillsThe Value You DeliverProcess alternative investment subscription, redemption and transfer transactionsMeet transaction processing deadlinesEnsure alternative investment policy and procedures are followed and paperwork requirements are metProblem resolutionProvide clear and concise communication to internal and external business partnersTrack and monitor outstanding issues and provide timely updatesThe relationships that you establish with our US business partners will help ensure adherence to Operations policies and procedures, and will improve the reputation of the team in IrelandMaintaining operational and written supervisory procedures in accordance with divisional standardsHow Your Work Impacts the OrganizationOperations and Services Group (OSG) is a division of Fidelity Institutional and provides superior customer service to Fidelity businesses through innovation, dedication and commitment to excellence. In operating locations across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients.Closing DateClosing date for applications is DATE. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employerCategory:Brokerage Operations